pulsz Terms & Conditions

These terms and conditions ("Terms") form a legally binding agreement between the pulsz platform and its users. When you visit the pulsz website, open an account, or use any service on the platform, you are considered to have automatically agreed to these Terms.

pulsz is an online entertainment platform providing casino games and sports betting services for users in Bangladesh. Our platform is committed to delivering a fully localized service and ensures secure transactions through local payment methods.

These terms and conditions have been prepared in Bengali and that version is the final and authoritative one. In the event of any dispute, the Bengali version shall apply.

The following eligibility requirements must be met to use pulsz services:

• You must be at least 21 (twenty-one) years of age.
• You are using this platform voluntarily and of your own judgment.
• You have an active and valid Bangladeshi mobile number and payment method.
• You are not located in a jurisdiction where online gaming is completely prohibited.
• No account in your name or associated with you is currently suspended or cancelled.

2.1 Single Account Policy

Only one pulsz account per person is permitted. Attempting to open multiple accounts or collecting bonuses through a family member's account is strictly prohibited. If this rule is violated, all associated accounts will be closed.

To open an account on pulsz, you must provide accurate and complete information. All details provided at the time of account creation must be your own and truthful.

3.1 Registration Information

You will need to provide the following information during registration:

• Full name (as shown on your national ID card)
• Active mobile number (registered with bKash, Nagad, or Rocket)
• A strong password that you will not share with anyone
• Date of birth (registration will not be accepted if you are under 21)

3.2 Account Security

You are solely responsible for keeping your account secure. Never share your login credentials (username and password) with any third party. If you suspect unauthorized access to your account, contact [email protected] immediately.

3.3 Verification Process

pulsz may request a copy of your national ID card or passport for account verification. Completing account verification may be required before the withdrawal process can begin.

pulsz accepts deposits and withdrawals only through designated mobile financial services. All transactions are processed through secure SSL encryption.

4.1 Deposits

• Accepted methods: bKash, Nagad, Rocket, Upay
• Minimum deposit amount: ৳200 (same for all methods)
• Deposits are generally credited to your account instantly
• Save your mobile number and transaction ID when making a deposit

4.2 Withdrawals

• Minimum withdrawal amount: ৳500
• Typical processing time: 10–45 minutes
• Withdrawals must be made through the same method used for the deposit
• Additional verification may be required for large withdrawal amounts

4.3 Transaction Responsibility

pulsz is not responsible for funds sent to an incorrect number. Verify all details carefully before completing a transaction. If a transaction is delayed due to a technical issue, contact [email protected].

pulsz offers bonus deals for its members. Each bonus offer has its own terms that must be followed.

5.1 Welcome Bonus

• 100% bonus on the first deposit, up to ৳5,000
• Example: Deposit ৳1,000 and get ৳1,000 bonus — total of ৳2,000
• Example: Deposit ৳12,000 and get a maximum ৳5,000 bonus — total of ৳17,000
• The welcome bonus can be claimed only once per member

5.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the deposited amount.

• Wagering multiplier: 25x (on the bonus)
• Example: ৳1,000 bonus × 25 = ৳25,000 in bets must be completed
• Bonus funds cannot be withdrawn before wagering requirements are met

5.3 General Bonus Terms

• Bonus offers must be used within a specified period
• Bonuses cannot be transferred to any third party
• Attempting to claim bonus benefits through multiple accounts is prohibited
• pulsz reserves the right to modify or cancel any promotion

A variety of games are available on the pulsz platform — slots, live casino, bingo, sports betting, and more. Each game has its own rules that should be read before starting.

6.1 General Gaming Policy

• Gaming outcomes are determined by a certified Random Number Generator (RNG)
• All game results are independently verified to ensure fair play
• If a technical error occurs in a game result, pulsz will make the final decision on the next steps
• Betting history is stored as a log in your account

6.2 Sports Betting

The sports betting section offers the opportunity to bet on cricket, football, kabaddi, and other sports. It may not be possible to change or cancel a bet after it has been accepted.

6.3 Technical Errors

If a game is interrupted due to loss of internet connection or a technical issue, pulsz will take action according to its established policy. Please contact support in such situations.

The following activities are strictly prohibited on the pulsz platform. Violating these rules may result in immediate account closure and legal action:

• Creating multiple accounts or using another person's account
• Strategically managing accounts to claim bonus benefits (bonus abuse)
• Using software, bots, or automated tools to influence game outcomes
• Using the platform for money laundering or illegal financial transactions
• Fraudulent behavior toward other members
• Registering with a fake identity or another person's identification
• Attempting to breach the platform's security systems
• Opening or managing an account on behalf of a minor

pulsz places the highest priority on protecting your personal information. We keep all your data secure using SSL encryption technology.

8.1 Data Collection & Use

We collect information provided during registration, transaction data, and platform usage data. This information is used solely for service improvement, fraud prevention, and meeting legal obligations.

8.2 Sharing Data with Third Parties

Your personal information will never be sold to third parties for commercial purposes. Information may only be disclosed under legal obligation or by direction of the authorities.

For more details, please visit our Privacy Policy page.

pulsz reserves the right to suspend, temporarily close, or permanently cancel your account in the following circumstances:

• A provision of the terms and conditions is violated
• Fraud or deception is suspected
• The account has had no activity for an extended period
• At your own request (voluntary account closure)
• A self-exclusion request is made under the responsible gaming policy

9.1 Balance After Account Closure

If an account is closed for reasons other than a rule violation, the remaining actual deposit amount will be returned after verification. Bonus funds and winnings related to unfulfilled wagering conditions will not be returned.

9.2 Self-Account Closure

If you want to close your account or take a break, email us at [email protected] or contact us via 24/7 live chat.

pulsz provides its services "as is" and follows a limited liability policy for any damages.

10.1 Limits of Our Liability

pulsz is not responsible for the following:

• Game losses due to internet disconnection or issues with your device
• Technical issues with third-party payment providers
• Losses resulting from sharing your account login details with others
• Service interruptions due to natural disasters or legal obligations

10.2 Service Guarantee

pulsz is committed to providing the highest quality of service, however the service may be temporarily unavailable during server maintenance or unforeseen circumstances. We will try to give as much advance notice as possible before any such disruption.

pulsz reserves the right to change, amend, or update these terms and conditions at any time. The following process will be followed for any changes:

• A notice will be sent to your registered email before any significant changes
• Updated terms and conditions will take effect from the date they are published on the website
• Continuing to use the platform after changes means you agree to the new terms

If you have any questions or complaints about these terms and conditions, our support team is always ready to help you.

• Email: [email protected]
• Live Chat: 24/7 live chat support available
• Language: Support provided in both Bengali and English

For responsible gaming support, visit our Responsible Gaming page. We believe entertainment should be enjoyable and never harmful.